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Customer service is one of the quickest growing job vacancies in the market place today. Make your life easier, save money, let the program do the work for you.
What does your dashboard do, check out out website page "Your Dashboard"
Your set up requires minimal time and effort on your part. We will do the set up for you at no cost.
You can be up and running within just a few hours!
You can either wait for your customers to post negative comments on social media and deal with it for everyone to see or give them a chance to tell you directly.
- Your customer's order is dispatched.
- We have your API to automate customer emails.
- We send an automated email after a nominated period of time to your customer (email wording and branding is your choice).
- We have their purchase details, we will add these to the feedback form leaving only the questions you wish to ask your customers to complete.
- You can now reach every customer that has purchased from you, you are now proactive.
- Email requests your customer gives you feedback on their experience.
- Within the email will be a "click here" that will hyperlink to a feedback form. Example: "click here" (try it!).
- Your feedback form will be branded for you.
- Your feedback questions are your choice. Should you require, we will supply you with templates to assist in selecting the right questions for you.
- Your customer completes the feedback form and instantly it will appear in your dashboard.
What does your dashboard do, check out out website page "Your Dashboard"
Your set up requires minimal time and effort on your part. We will do the set up for you at no cost.
You can be up and running within just a few hours!
You can either wait for your customers to post negative comments on social media and deal with it for everyone to see or give them a chance to tell you directly.
| E-Commerce live customer feedback.pdf |