Take action before your customer posts a bad review on social media.
iCapeesh offers a cost effective, complete solution, tailor-made to your specific requirements that provides instant / real time customer feedback.
iCapeesh offers a cost effective, complete solution, tailor-made to your specific requirements that provides instant / real time customer feedback.
iComment
iCapeesh offers a cost effective, complete solution, tailor-made to your specific requirements that provides instant / real time customer feedback.
Take immediate action in the PRESENT and not the past. Why is this important? Yesterday: a customer would be served by a person. Today: a customer is served by a machine that cannot decipher if a customer is happy or not. Our unique system, iComment, takes the place of the server / provider. |
How it works
iComment is simple to use and allows you to engage with your customers immediately after they have used and or purchased a product or service.
It does this by contacting them through agreed forms of media for their feedback. As soon as the feedback is received it is immediately available to you. |
Will it work?
YES! Customers are social. They are likely to share experiences on social media particularly when they have had a bad experience.
This system can give you the opportunity to get feedback and act before negative comments are posted on social media – Where would you rather it be? Let your customers shape your service standards. Give them the power to comment directly to you. |