Take action before your customer posts a bad review on social media.
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iCapeesh offers a cost effective, complete solution, tailor-made to your specific requirements that provides instant / real time customer feedback.

iComment​

iCapeesh offers a cost effective, complete solution, tailor-made to your specific requirements that provides instant / real time customer feedback.
​ 
Take immediate action in the PRESENT and not the past.
 
Why is this important?
 
Yesterday: a customer would be served by a person.
 
Today: a customer is served by a machine that cannot decipher if a customer is happy or not.
 
Our unique system, iComment, takes the place of the server / provider.

How it works

iComment is simple to use and allows you to engage with your customers immediately after they have used and or purchased a product or service.

It does this by contacting them through agreed forms of media for their feedback.

​As soon as the feedback is received it is immediately available to you.​

Will it work?

YES! Customers are social. They are likely to share experiences on social media particularly when they have had a bad experience.

​This system can give you the opportunity to get feedback and act before negative comments are posted on social media – Where would you rather it be?
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​Let your customers shape your service standards. Give them the power to comment directly to you.