At iCapeesh! we have an integrated feedback ecosystem triggered by technology such as Apps, Loyalty Programs, Online Orders, in house marketing and QR Codes to gain experience feedback from your real paying customers.
That feedback is delivered to you in a brand dashboard held in the cloud, allowing you to measure service level, product quality and in store experience all LIVE!
Capeesh! has created a LIVE responsive design customer feedback system that works on all phones, tablets, laptops, android devices and iOS devices, known as iComment. In short, if your device connects to the web you can use iComment.
iComment allows your customers to tell you about their experience in your stores immediately. This can give your brand unparalleled visibility of your real-time customer service levels and store experience.
iComment – Connecting brands with customers like never before.
How it works
iComment is very simple and intuitive to use. Engage your customers using a variety of methods such as table talkers / posters /
cards / POS / APPS / receipts.....
There are a number of inexpensive
Their feedback is immediately deposited within the iCapeesh! back-end database and displayed within your branded dashboard.
Will it work?
YES! Customers are social. If they
don’t feel they can leave their
feedback it will end up on
Facebook or Twitter (social media)
– Where would you rather it be?
Let your customers shape your
service standards. Give them the
power to comment directly to you.